Shipping policy

SHIPPING POLICY

This website is operated by Mehd076.be. Throughout the site, the terms “we”, “us” and “our” refer to Mehd076.be. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By making a purchase on our site, you agree to our shipping policy, detailed below.

SECTION 1 - ORDER PROCESSING TIMES

All orders are processed within 30 business days (excluding weekends and holidays) after receipt of your payment. A confirmation email will be sent to you once your order has shipped. In case of high demand, processing times may be extended. We will inform you of any eventual delays.

SECTION 2 - DELIVERY METHODS

We have chosen quality by working exclusively with Bpost. This premium service allows us to guarantee the safety of your items and ensure constant tracking of your order, from our workshop to your door. We are not responsible for delays caused by the carrier or by circumstances beyond our control.

SECTION 3 - SHIPPING COSTS

Our shipping rates are fixed to ensure total transparency:

  • Belgium: €7.00

  • Europe: €18.00

  • North Africa: €60.00

SECTION 4 - ORDER TRACKING

All our packages are shipped with a tracking number. Once your order is shipped, this number will be provided to you by email so that you can follow every step of the delivery via the Bpost website.

SECTION 5 - DELIVERY ZONES

We primarily deliver to the following zones:

  • Belgium

  • Europe

  • North Africa

If your country is not in the list of available destinations, please contact us to check the possibility of shipping.

SECTION 6 - ADDRESS ERRORS AND UNDELIVERABLE PACKAGES

It is your responsibility to provide an accurate and complete delivery address. In case of an address error, we cannot be held responsible for undelivered or delayed packages. If a package is returned to us due to an incorrect or incomplete address, the reshipping costs will be at your expense.

SECTION 7 - DAMAGE AND LOSS

We are not responsible for packages lost or damaged during transit. If your package arrives damaged, please immediately contact the carrier to file a claim. We recommend keeping all packaging and proof of damage to facilitate the procedure.

SECTION 8 - CHANGES TO THE SHIPPING POLICY

We reserve the right to modify this policy at any time. Any changes will be published on this page and will take effect immediately upon posting.

For any questions regarding our shipping policy, please contact us at info@mehd076.be.