Privacy Policy — Mehd076

Last updated: 18 September 2026

This Privacy Policy explains how Mehd076 collects, uses, stores and shares certain personal data when you visit mehd076.be, make a purchase, contact us or use our services, including our custom 3D design and 3D printing services.

1. Data Controller

The controller responsible for the processing of personal data collected as part of Mehd076’s activities is:

Mehd076 — Mehdi Moutahhir
Email: info@mehd076.be

The company registration number and, where applicable, VAT number will be added to the legal information on the website once they have been issued.

2. No Customer Accounts

Mehd076 does not offer customer accounts on its website.

You therefore do not need to create an account, username or password to make a purchase or use our services.

We do not collect passwords, security questions or profile data linked to a Mehd076 customer account.

Certain information is still required to process an order, including your name, contact details, delivery address and information relating to your purchase.

3. Data We May Collect

When you use our website or services, we may collect information that you provide directly to us.

This may include:

• your first and last name;
• your postal address;
• your email address;
• your phone number when you provide it;
• your billing and delivery address;
• information relating to your order;
• the content of your messages and communications with Mehd076;
• information required to fulfil a request or custom project.

As part of a custom request, you may also provide us with:

• STL files or other 3D files;
• photographs;
• images;
• logos;
• sketches;
• technical files;
• dimensions;
• descriptions and instructions relating to your project.

These files may contain personal data depending on their content.

We also process certain information relating to orders, such as products purchased, amounts, dates, payment status and information required for delivery.

Payments are processed by the payment providers available on our store. Mehd076 does not necessarily have access to the full banking details used to make your payment.

4. Data Collected Automatically

When you browse mehd076.be, certain technical information may be collected automatically.

This may include:

• your IP address;
• the type of browser used;
• the type of device;
• the operating system;
• certain connection information;
• pages visited;
• interactions with the website;
• certain information relating to cookies and similar technologies.

This information may notably be processed by Shopify and the technical services required to operate the online store.

5. How We Use Your Data

We use your personal data only when necessary for the operation of our business.

This includes:

• processing and fulfilling your orders;
• manufacturing the products ordered;
• organising their shipment and delivery;
• analysing and producing your custom creations;
• analysing STL files or other documents you provide to us;
• preparing an estimate or quotation;
• sending you information relating to your order or project;
• responding to your requests;
• providing after-sales service;
• handling returns, refunds and complaints;
• ensuring the security of the website;
• preventing fraud and abuse;
• complying with our legal, tax and accounting obligations.

We may also use certain data for audience measurement, website improvement or marketing purposes where permitted and, where required, with your consent.

6. Legal Bases for Processing

Depending on the situation, the processing of your data is based on one or more of the following legal grounds.

Performance of a Contract

When your data is necessary to:

• process an order;
• manage a payment;
• manufacture your product;
• carry out a custom project;
• ship your order;
• provide after-sales service.

Legal Obligations

Certain information must be retained in order to comply with our legal, tax, accounting or regulatory obligations.

Legitimate Interests

We may process certain data in order to:

• secure our website;
• prevent fraud;
• improve our services;
• manage complaints;
• protect our rights.

Consent

Where required by law, we request your consent, particularly for certain cookies or marketing activities.

Where processing is based on your consent, you may withdraw it at any time for the future.

7. STL Files, Images and Custom Projects

Files that you provide as part of a custom project are used only to the extent necessary to process your request.

This may include:

• technical analysis of your file;
• estimating manufacturing costs;
• preparing the file for printing;
• communicating with you about the project;
• manufacturing the product;
• handling any issue or after-sales service.

Providing a file to Mehd076 does not transfer ownership of that file to Mehd076.

We do not claim any ownership rights over files belonging to the customer simply because they have been submitted through the website.

We do not publish your files, models or personal creations simply because they have been sent to us.

Where technical service providers are used to store or transfer these files, they may only have access to the information necessary to provide the relevant service.

8. Sharing Your Data

We do not sell your personal data.

Certain data may be shared with service providers where necessary for the operation of our business.

This may include:

• Shopify for operating the online store;
• payment providers;
• carriers and delivery services;
• hosting services;
• email services;
• technical services required for storing or processing files;
• security and fraud prevention services;
• audience measurement or marketing tools where they are used in accordance with applicable law.

Only the information necessary for the relevant service is shared.

We may also be required to disclose certain data to an administration, public authority or judicial authority where required by law.

9. Cookies and Similar Technologies

The website may use cookies and similar technologies that are necessary for its operation.

These cookies may notably be necessary for:

• the shopping cart;
• the checkout process;
• payment;
• security;
• technical website preferences.

Other cookies may be used for statistics, audience measurement or marketing purposes.

Where your consent is required, the relevant cookies are only used after you have made your choice.

You can manage your preferences through the privacy tools and cookie banner available on the website.

You may also configure your browser to block or delete certain cookies. However, doing so may prevent certain website features from working properly.

10. Data Retention

We retain your data only for as long as necessary for the purposes for which it was collected.

Data relating to orders, payments and invoices may be retained for the periods necessary to comply with our accounting, tax and legal obligations.

Communications with Mehd076 are retained for as long as necessary to process your request and follow up on any complaints.

STL files, images and other documents relating to a project are retained for as long as necessary for:

• analysing the request;
• carrying out the order;
• following up on the order;
• handling any issue after delivery.

They may then be deleted or anonymised when they are no longer necessary, unless further retention is justified by a legal obligation, a dispute or the protection of our rights.

Data processed on the basis of your consent may be retained until that consent is withdrawn, unless another legal basis justifies its retention.

11. Data Security

We take reasonable measures to protect personal data against, in particular:

• loss;
• unauthorised access;
• unauthorised modification;
• misuse;
• unauthorised disclosure.

As no IT system can guarantee absolute security, we recommend that you do not provide sensitive information that is not necessary for your order or project.

12. International Transfers

Certain service providers used to operate the website may process or host data outside Belgium or the European Economic Area.

Where required, such transfers are carried out using the safeguards provided for under applicable law.

13. Your Rights

In accordance with applicable law and subject to the conditions provided for therein, you may notably request:

• access to your personal data;
• correction of your personal data;
• deletion of your personal data;
• restriction of certain processing activities;
• portability of certain data;
• objection to certain processing activities;
• withdrawal of your consent where processing is based on consent.

To exercise these rights, contact:

info@mehd076.be

Please provide enough information for us to identify your request.

Proof of identity may be requested where reasonably necessary to prevent personal data from being disclosed to an unauthorised person.

14. Complaints to the Data Protection Authority

If you believe that your personal data is not being processed correctly, you may first contact us at:

info@mehd076.be

You may also lodge a complaint with the competent Belgian authority:

Data Protection Authority (DPA)
Rue de la Presse 35
1000 Brussels
Belgium

15. Data Relating to Minors

The services offered by Mehd076 are not specifically intended for children.

We do not seek to knowingly collect personal data relating to minors that is not necessary for the normal use of our services.

If we become aware that data has been provided in a manner that does not comply with the rules applicable to minors, we will take appropriate measures.

16. Third-Party Links and Services

The website may contain links to platforms or services operated by third parties, including social networks.

When you leave mehd076.be to use a third-party service directly, that service may apply its own privacy policy.

Mehd076 is not responsible for the privacy practices of independent third-party services.

17. Changes to This Policy

We may amend this Privacy Policy to reflect changes to:

• our business;
• the operation of the website;
• the services offered;
• our service providers;
• applicable law.

The last updated date displayed at the top of this page will be updated accordingly.

18. Contact

For any questions regarding this Privacy Policy or the processing of your personal data:

Mehd076 — Mehdi Moutahhir
info@mehd076.be